At OGLights, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://oglights.com and use our services. By accessing our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information when you visit our website, place an order, subscribe to our newsletter, or interact with our services. The types of information we may collect include:
- Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, phone number, billing and shipping address, and payment information.
- Non-Personal Information: We gather information like your IP address, browser type, device information, and browsing behavior through cookies and tracking technologies.
- Payment Information: We use secure third-party payment processors to handle transactions. OGLights does not store credit card or payment details.
2. How We Use Your Information
Your data helps us provide better services and improve your shopping experience. We use it to:
- Process and fulfill your orders, including shipping and customer support.
- Send promotional emails, newsletters, or marketing content (if opted in).
- Improve website performance based on user behavior and feedback.
- Personalize your experience by displaying relevant content and offers.
- Contact you regarding order updates, customer support, or policy changes.
3. Cookies and Tracking Technologies
Our website uses cookies and tracking tools to enhance functionality and analyze user interactions. You can manage cookie settings in your browser, but disabling them may affect website performance.
4. How We Protect Your Information
We implement strict security measures, including encryption and secure servers, to protect your data. However, while we take precautions, no online transaction is entirely risk-free.
5. Sharing Your Information
OGLights does not sell or trade your personal information. However, we may share it with:
- Service Providers: Third-party vendors assisting in payments, shipping, and support.
- Legal Compliance: If required by law or to protect our rights and customers.
6. Your Rights & Choices
- Access & Update: Modify your account details anytime or contact us for assistance.
- Opt-Out: Unsubscribe from marketing emails using the link in the email or contact us.
- Data Deletion: Request account or data deletion by contacting our support team (some data may be retained as required by law).
7. Third-Party Links
Our website may link to third-party sites. OGLights is not responsible for their privacy practices, so we recommend reviewing their policies before sharing personal data.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. Please review it occasionally to stay informed about how we handle your information.
9. Contact Us
Business Address: No.1924, 3rd floor, HC Sen Road Opposite Fountain Near, Bhagirath Palace, Chandni Chowk, New Delhi, Delhi
Customer Service Email: support@oglights.com
Toll-Free Customer Service Number: +91 9925210402
Monday – Saturday: 10:00 AM – 6:00 PM IST
Order Cut-off Time: 1 PM
