Refund Policy

At OG Lights, we strive to ensure a smooth and hassle-free returns experience. Below is an overview of our refund process:

Cash on Delivery (COD) Orders:
If you paid via COD, please provide your bank details when raising a return request, or share them directly with our customer service team. Refunds for COD orders may take up to 15 business days to reflect in your account, depending on your bank’s processing time.

Refund Method:
Refunds will be processed to the original mode of payment (excluding COD, which will be refunded via bank transfer). Please allow for the respective processing time based on your payment method.

Refund Policy Modifications:
OG Lights reserves the right to modify or amend this refund policy at any time without prior notice. Please check this page periodically for any updates.

Customer Support:
For any questions or further assistance, our customer service team is here to help:

Customer Service Email: support@oglights.com
Toll-Free Customer Service Number: +91 9925210402
Business Hours: Monday – Saturday: 10:00 AM – 6:00 PM IST

We are dedicated to ensuring your complete satisfaction with your purchase at OG Lights!